DELIVERY INFORMATION

All orders will normally be despatched within 1-2 working days, although because we are unable to predict the efficiency of the postal service for different regions we suggest that you allow 2-5 working days for your order to arrive to avoid disappointment.

Standard Delivery - Within U.K.- £3.99p

All standard delivery orders are sent using courier service, therefore a signature is required upon receiving the goods. Allow 5 working days from placing your order to avoid disappointment.

Special Delivery -Within U.K.- £6.99p Your ORDER is GUARANTEED the DAY AFTER DISPATCH excluding Bank Holidays and Saturdays. (UK only)

This service also requires a signature upon receiving the goods.

However, should you require your goods to arrive within a 24 hour period, please call to speak to one of our customer service staff who will advise on an exact delivery date.

Delivery Southern Ireland & Overseas - £22.50 per order
Orders are despatched using the appropriate method according to the destination.

Delivery time will vary but we will advise you via email Please allow 7 working days for delivery to SOUTHERN IRELAND

We will do our very best to deliver goods to you for the price shown, however, we reserve the right to increase Overseas delivery charges, depending on weight, size and destination, we will obtain the best price possible, and advise you should an adjustment need to be made to the cost, at which time you may wish to cancel the order.

Price
All our prices are inclusive, with only the addition of P&P of VAT and correct at the time of publication, but may be subject to future change.

Payment Method
All goods must be paid for prior to despatch. Payment can be made using credit or debit cards via our secure site. Alternatively, you may send a cheque or Postal order made payable to Hen & Stag Party Shop. Please note that goods will not be despatched until payment cleared.

PLEASE NOTE:-

Proof of delivery of all products is obtained by signature. If your order is returned to us as UNDELIVERABLE because an error was made in your address details at the time of placing your order, or, cannot obtain a signature when trying to deliver, if the goods are returned to The Hen & Stag Party Shop, there will be a minimum postal charge of £3.99 for your order to be re-sent.

Returns Policy
If you find it necessary to return an item to us, you must firstly e-mail (within 24 hours of receipt of the parcel) to be issued with an authorised returns number, once this has been obtained you can then return the goods, with all original labels attached, and obviously in an un-used state. This must be in the original packaging.Upon receipt of unused goods,we will refund for items only not original carriage, we regret we cannot accept the return of wigs for reasons of hygiene. All carriage costs must be met by the customer. All orders are checked and double checked before leaving our warehouse and the greatest care is taken to prevent items becoming damaged in transit.